Frequently Asked Questions
Q:What packaging options do you offer?
We offer gift box packaging as standard, and we can also accommodate customized packaging requests based on your requirements.
Q:What is the Minimum Order Quantity (MOQ)?
Our Minimum Order Quantity (MOQ) for production is 1000pcs.
Q:Can I order samples to test the quality?
Yes, we welcome sample orders to test and verify the quality. Mixing different samples is also acceptable.
Q:What is the estimated lead time?
It takes approximately 10-15 days for samples, and between 45 to 60 days for mass production.
Q:What shipping and delivery methods are available?
We support shipping by Express Courier (such as DHL, FedEx, UPS, TNT, EMS, etc.), as well as By Air, By Train, and By Sea.
Q:What are the standard payment terms?
Our payment terms require a T/T 30% deposit, with the remaining 70% balance payment due before shipment.