Q1: Will you supply samples for testing the quality?
A1: We are honored to offer you samples. The sample charge and shipping cost will be paid by the buyer. You can pay via Western Union, Paypal, and TT. Normally, samples can be ready in 3-7 days. We can refund the money when you place the order.
Q2: Can you do OEM service?
A2: We are an OEM and ODM manufacturer. We can apply private client branding on the machine and packaging.
Q3: How does the factory control quality?
A3: Quality is the most important for us. We have been accredited by several certification authorities domestically and internationally, including China Compulsory Certification (CCC), European Union quality approval (CE/GS/RoHS/PAH etc.), and USA quality approval (ETL/UL).
Q4: What is the lead time for mass production?
A4: It depends on the quantity and the season you place the order. Normally, the lead time is 30 days for orders within 20,000 pcs.
Q5: Why choose us?
A5: We feature a professional and experienced R&D team, alongside a reliable and strict quality control system. We test all of our products before shipment to make sure everything is in perfect condition.
Q6: What type of plates and heating systems are used in this product?
A6: This product utilizes premium Ceramic and Titanium plates, powered by a fast-heating PTC/MCH system, operating within a temperature range of 100C-230C (210F-450F).